Posts tagged Customer Experience
Episode THIRTYSIX: Meet the COO of the Agency Gary Vaynerchuk Built (An Interview with James Orsini)

If I had to describe this influential COO in one word, it would be balanced. No... maybe it would be intelligent Or maybe poised. Open-handed might be a good one. Anyway... you get it!

Since I first met him in February of this year, he has quickly become a true mentor. The more I get to know him, the deeper my admiration grows. Not only does he have a long list of professional successes, but he balances that with great success as a husband, father, and community servant.

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Episode THIRTYFOUR: Exclusive Interview With Gregg Ciocca Jr.

Speechless. That was my response when I was asked by a co-worker about my trip to the Ciocca Auto Group based in Allentown, PA. Now I’ve had the privilege of being in and out of hundreds of dealerships throughout my career in automotive. I’ve seen all types of leadership. Good leaders, dysfunctional leaders, brilliant leaders, co-dependent leaders, temperamental leaders and on and on. RARELY have I found generational leadership which was so well executed, that the incoming generation truly garners the same respect as the former.

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