Paul J Daly
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MerchBOOK BusinessAboutPodcast
Paul J Daly
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Learn From #Losers; Don't Follow Them Into the Flames
Learn From #Losers; Don't Follow Them Into the Flames

If you want to win, WHY ARE YOU LISTENING TO LOSERS?!

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AutomotivePaul J DalyJuly 24, 2018Branding, Marketing
Do You Even Care About Your Bad Repuation?
Do You Even Care About Your Bad Repuation?

Reputation? Brand? Whatever you call it, it's the biggest asset (or hurdle) to your growing your business.

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Paul J DalyJuly 17, 2018Customer Experience
Why Better Digital Retail is the ONLY Way Forward?
Why Better Digital Retail is the ONLY Way Forward?

It's hot. Customers don't want to walk a lot for their new car. They want to research it online like everything else they bought this week.

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AutomotivePaul J DalyJuly 10, 2018Digital Retailing, Customer Experience
Practicing Gratitude of the 4th of July
Practicing Gratitude of the 4th of July

Gratitude isn't always an easy thing to keep top-of-mind, but this holiday, we're reminded of the all the opportunity that is truly available to us.

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AutomotivePaul J DalyJuly 3, 2018
IGTV: Same Old Thing, More New Stuff
IGTV: Same Old Thing, More New Stuff

A change of seasons and the launch of IGTV bring some thoughts on where you can fit in.

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Paul J DalyJune 26, 2018Social Media, Marketing
Family Business and Auto Dealers
Family Business and Auto Dealers

On the back of Father's day, we revisit the notion that many dealerships evolved from a family business. As dealership acquisitions continue to grow, it becomes increasingly important to assess your long-term plan for growth.

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AutomotivePaul J DalyJune 19, 2018Growth
The Problem with Wine and Marketing
The Problem with Wine and Marketing

After a weekend at PCG Companies' DMSC conference in Napa, we're bringing you our takeaways from some of the top minds in the automotive industry.

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AutomotivePaul J DalyJune 12, 2018Marketing, Conference
Coffee Is For Closers: The Problem with Stereotypical Sales
Coffee Is For Closers: The Problem with Stereotypical Sales

Salespeople across all industries are commonly described as untrustworthy, greedy, and suspect. As we further the call for a more progressive auto industry, we take some notes on the stereotypical dealership culture.

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AutomotivePaul J DalyJune 5, 2018Company Culture
The Cost of ReInvention (Guest: Gary Vaynerchuk, Founder/CEO of VaynerMedia)
The Cost of ReInvention (Guest: Gary Vaynerchuk, Founder/CEO of VaynerMedia)

Gary Vaynerchuk made a name for himself by fighting through the digital noise to earn attention. We got a chance to discuss what it actually means to adapt with the new pace of content and attention.

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Paul J DalyMay 29, 2018Interview
Why Customers Don't Like Dealers (Guest: Drive Motors SVP of Customer Experience, Matt Weinberg)
Why Customers Don't Like Dealers (Guest: Drive Motors SVP of Customer Experience, Matt Weinberg)

An Autotrader survey found that less than half of 1% like the current car buying process. That's pretty embarrassing. We got a chance to talk to Drive Motors SVP of Customer Experience, Matt Weinberg, about his perspective on how dealers can adapt to better serve their customers.

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AutomotivePaul J DalyMay 22, 2018Digital Retailing, Interview, Customer Experience
What's YOUR Brand?
What's YOUR Brand?

Dealership brands often feel that they are attributed with their manufacturer brand. In a world of digital relations, your personality feeds more into your brand than you think.

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AutomotivePaul J DalyMay 15, 2018Branding
Leaving A Legacy (An interview with vAuto founder, Dale Pollak)
Leaving A Legacy (An interview with vAuto founder, Dale Pollak)

Dale Pollak's interest in the success of the dealership model doesn't come from his business practices; it's something that's rooted in his very being.

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AutomotivePaul J DalyMay 8, 2018Dale Pollak, Dealers Compressed, Interview
A Kodak Moment for the Automotive Industry | Dealers Compressed Episode ELEVEN
A Kodak Moment for the Automotive Industry | Dealers Compressed Episode ELEVEN

Adapt or die. Which will you choose?

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AutomotivePaul J DalyMay 1, 2018Educational, Dale Pollak, Dealers Compressed
Operational Efficiency Imperative For Dealers | Dealers Compressed Episode TEN
Operational Efficiency Imperative For Dealers | Dealers Compressed Episode TEN

We've covered the major inefficiencies in the automotive industry, but for review, let's look at the highlights that NEED to be addressed.

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AutomotivePaul J DalyApril 24, 2018Educational, Dale Pollak, Dealers Compressed
Uncontrollable Factors Affecting Dealerships | Dealers Compressed Episode NINE
Uncontrollable Factors Affecting Dealerships | Dealers Compressed Episode NINE

Admittedly, the content of this episode isn't the most exciting thing to talk about. However, in a world of transparency, it's more imperative than ever to keep yourself educated to ensure you are able to best serve your customers working within these limits.

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AutomotivePaul J DalyApril 17, 2018Educational, Dale Pollak, Dealers Compressed
Investment Minded Inventory Management | Dealers Compressed Episode EIGHT
Investment Minded Inventory Management | Dealers Compressed Episode EIGHT

Many dealerships think that branding and changes in company culture are major projects that they just aren't comfortable tackling yet. This week, we cover something you can implement at your dealership right away: assessing your inventory for better turnover.

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AutomotivePaul J DalyApril 10, 2018Educational, Dale Pollak, Dealers Compressed
The Future of Car Sales | Dealers Compressed Episode SEVEN
The Future of Car Sales | Dealers Compressed Episode SEVEN

Amazon has changed consumer culture drastically. Customers can go online to find exactly what they want at the price they expect to pay. Has your dealerships moved to an online tool? Your customers want you to.

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AutomotivePaul J DalyApril 3, 2018Educational, Dale Pollak, Dealers Compressed, Digital Retailing
The Greatest Inefficiency of the Car Business Today | Dealers Compressed Episode SIX
The Greatest Inefficiency of the Car Business Today | Dealers Compressed Episode SIX

It might sound corny, but when employees are treated like a team and not like a number, you can FEEL the difference in the way they do business. Trust us.

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AutomotivePaul J DalyMarch 27, 2018Educational, Dale Pollak, Dealers Compressed, Company Culture
Taxing Problems In Used Car Sales | Dealers Compressed Episode FIVE
Taxing Problems In Used Car Sales | Dealers Compressed Episode FIVE

Your customers are being overtaxed. You might not even realize it, but it's eating into your profits. The good thing? It's completely within your control.

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AutomotivePaul J DalyMarch 20, 2018Educational, Dale Pollak, Dealers Compressed
Is The Juice Worth the Squeeze? | Dealers Compressed Episode FOUR
Is The Juice Worth the Squeeze? | Dealers Compressed Episode FOUR

Time is an often overlooked asset. Sure, you can do certain tasks yourself to save a few bucks on the labor, but how much are you actually losing in the long-run by sacrificing your focus on the tasks that bring you the largest returns?

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AutomotivePaul J DalyMarch 13, 2018Educational, Dale Pollak, Dealers Compressed
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