Clarity Compressed - Weekly Perspective for Business & Leadership — Paul J Daly

Proving Every "Boss's Kid" Stigma Wrong (Guest: Gregg Ciocca Jr.)

Proving Every "Boss's Kid" Stigma Wrong (Guest: Gregg Ciocca Jr.)

Speechless. That was my response when I was asked by a co-worker about my trip to the Ciocca Auto Group based in Allentown, PA. Now I’ve had the privilege of being in and out of hundreds of dealerships throughout my career in automotive. I’ve seen all types of leadership. Good leaders, dysfunctional leaders, brilliant leaders, co-dependent leaders, temperamental leaders and on and on. RARELY have I found generational leadership which was so well executed, that the incoming generation truly garners the same respect as the former.

AutomotivePaul J DalyOctober 9, 2018Interview, Customer Experience

Commit to the Process

Commit to the Process

We’re one-third of the way down our journey to episode 100. We’re on the path. We’re IN process.

It should be no surprise to anyone in the automotive industry that things are changing…again. As a matter of fact, if you don’t understand and embrace the nature of the change, it might be a great time to find an exit. The truth is, it’s not just automotive, its life.

MotivationPaul J DalyOctober 2, 2018Growth, Clarity, Mindset

You Reap What You Sow

You Reap What You Sow

We pass along some ancient advice this week…wait for it… You reap what you sow.

I love this phrase so much. It has the word “you” on both sides of the equation. There is no room for the blame game. No room for excuses. Nowhere to run. Only accountability.

MotivationPaul J DalySeptember 25, 2018Mindset, Communication, Marketing

Remembering Business During 2008's Recession

Remembering Business During 2008's Recession

I remember September - December of 2008 VERY clearly. Now that there is a decade between us, I thought it would be a good time to do a throwback to a time when we set off on an incredibly turbulent season in the car business and the economy in general. We hit some of the highlights (or more appropriately, low-lights) as I talk about the EXTREMELY important space between when a situation gets our attention and our reaction to it.

BusinessPaul J DalySeptember 18, 2018Recession, Growth, Leadership

The Ebbs and Flows of Seasons in Business

The Ebbs and Flows of Seasons in Business

Some times you just need a moment to catch up. Thats just what we did on Episode 30 as I went all in on the reality of seasons in life. Everything in business and life submit to the basic principles of the “ups and downs”, the “ebb and flow”, the “wins and losses”.

BusinessPaul J DalySeptember 11, 2018Growth, Conference, Clarity, Motivation

Inventory Acquisition Through Military Grade Auction Equipment (Guest: Jonathan Hakes)

Inventory Acquisition Through Military Grade Auction Equipment (Guest: Jonathan Hakes)

TWO IN A ROW! We have another innovative thinker/operator on this weeks show as we talk about some high-tech push back in auction level acquisitions. Jonathan Hakes, the used car director of the Dorschel Automotive Group in Rochester, NY tells us all about his experience hosting a Mannheim physical auction at the dealership. We discuss how this is a response to the disruptive approach of ACV auctions and similar offerings.

AutomotivePaul J DalySeptember 4, 2018Interview

Setting Up Your Team for Success (Guest: Brandin Wilkinson)

Setting Up Your Team for Success (Guest: Brandin Wilkinson)

Its a special day on the Dealers Compressed podcast today as we welcome a very special guest, Brandin Wilkinson. Brandin is a young, innovative dealer who convinces customers to drive lots of miles just to do business with his Dodge store.

AutomotivePaul J DalyAugust 28, 2018Interview, Customer Experience

Connection.

Connection.

Come together. Without a doubt, humans crave community. Its the counterpoint of relationship, safety, provision and progress. It is where we find meaning. The brilliant thinker, Seth Godin simply encourages us to “Find the others.”

Well, that has always been the goal of the Dealers Compressed community and this week we go a little deeper.

LeadershipPaul J DalyAugust 21, 2018Community, Growth

The Holy Grail of Communication

The Holy Grail of Communication

As business becomes more relational and engaging, communication plays a heavier factor in how we interact with our customers. Empathy is the key to hacking these interactions.

BusinessPaul J DalyAugust 14, 2018Empathy, Growth, Communication, Customer Experience

A New Perspective from THE Industry Innovator (Guest: Dale Pollak)

A New Perspective from THE Industry Innovator (Guest: Dale Pollak)

Many dealerships think that branding and changes in company culture are major projects that they just aren't comfortable tackling yet. This week, we cover something you can implement at your dealership right away: assessing your inventory for better turnover.

AutomotivePaul J DalyAugust 7, 2018Educational, Dale Pollak, Dealers Compressed

Anything Worthwhile Will Be a Process

Anything Worthwhile Will Be a Process

This week takes on a different feel than usual as I (Paul) a notable day at vAuto headquarters in Chicago with Founder and visionary, Dale Pollak. The truth is, every worthwhile event in life never happens in an instant. It is the result of process. This is true in business, parenting, personal development, etc.

Next week we will be releasing this exclusive interview with Dale where my opening question seeks some clarity on why Dale set aside time for…me???

Thank you for being a part of this community and I couldn’t be more energized to pursue CLARITY together!

AutomotivePaul J DalyJuly 31, 2018Interview, Dale Pollak

Learn From #Losers; Don't Follow Them Into the Flames

Learn From #Losers; Don't Follow Them Into the Flames

If you want to win, WHY ARE YOU LISTENING TO LOSERS?!

AutomotivePaul J DalyJuly 24, 2018Branding, Marketing

Do You Even Care About Your Bad Repuation?

Do You Even Care About Your Bad Repuation?

Reputation? Brand? Whatever you call it, it's the biggest asset (or hurdle) to your growing your business.

Paul J DalyJuly 17, 2018Customer Experience

Why Better Digital Retail is the ONLY Way Forward?

Why Better Digital Retail is the ONLY Way Forward?

It's hot. Customers don't want to walk a lot for their new car. They want to research it online like everything else they bought this week.

AutomotivePaul J DalyJuly 10, 2018Digital Retailing, Customer Experience

Practicing Gratitude of the 4th of July

Practicing Gratitude of the 4th of July

Gratitude isn't always an easy thing to keep top-of-mind, but this holiday, we're reminded of the all the opportunity that is truly available to us.

AutomotivePaul J DalyJuly 3, 2018

Family Business and Auto Dealers

Family Business and Auto Dealers

On the back of Father's day, we revisit the notion that many dealerships evolved from a family business. As dealership acquisitions continue to grow, it becomes increasingly important to assess your long-term plan for growth.

AutomotivePaul J DalyJune 19, 2018Growth

The Problem with Wine and Marketing

The Problem with Wine and Marketing

After a weekend at PCG Companies' DMSC conference in Napa, we're bringing you our takeaways from some of the top minds in the automotive industry.

AutomotivePaul J DalyJune 12, 2018Marketing, Conference

Coffee Is For Closers: The Problem with Stereotypical Sales

Coffee Is For Closers: The Problem with Stereotypical Sales

Salespeople across all industries are commonly described as untrustworthy, greedy, and suspect. As we further the call for a more progressive auto industry, we take some notes on the stereotypical dealership culture.

AutomotivePaul J DalyJune 5, 2018Company Culture

The Cost of ReInvention (Guest: Gary Vaynerchuk, Founder/CEO of VaynerMedia)

The Cost of ReInvention (Guest: Gary Vaynerchuk, Founder/CEO of VaynerMedia)

Gary Vaynerchuk made a name for himself by fighting through the digital noise to earn attention. We got a chance to discuss what it actually means to adapt with the new pace of content and attention.

Paul J DalyMay 29, 2018Interview